Exchange and return (change & return)
Change and Return
Customer return
Tillander's online store grants a 14 -day right of return for products ordered from our online store as defined in the terms of delivery. We prefer returns directly to our store in Pohjoisesplanadi 37, Helsinki, where our expert salespeople will serve you.
If you want to return the product by mail:
Please contact our customer service asiakaspalvelu@tillander.fi before the return by mail, and you will receive more detailed instructions on how to make the return.
Complaint
If you are not satisfied with the product you have purchased, please contact our customer service asiakaspalvelu@tillander.fi